Mobile app - Volpy

Industry

Design

Client

Volpy

Service

Product Design

Date

2021

Volpy is a startup specializing in smartphone trade-in, refurbishment, and resale. The platform allows users to evaluate, sell, and trade their old devices, which are then reconditioned and resold to extend their lifespan. In addition to refurbished phones, Volpy also offers brand-new devices for purchase, providing a seamless and transparent buying and selling experience. By simplifying the resale process, Volpy promotes a more sustainable and circular approach to smartphone consumption.

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📌 Project Overview

In Spring 2021, Volpy launched the development of an iOS app to optimize the smartphone reselling experience. The goal was to create a more engaging and interactive user journey than the existing website, while working within a small team with limited resources.

🎯 Objective

  • Design an intuitive and fun testing journey for users selling their phones.

  • Ensure a transparent and reassuring pricing process that aligns with user expectations.

  • Deliver a fast and efficient MVP despite tight deadlines and a lean team structure.

👥 Team

  • Quentin – Lead Developer

  • Jérôme – Full Stack Developer

  • Émilie – Content Manager

  • Julien (Me) – UX/UI Designer

🛠 Process & Methodology

We adopted a Lean UX approach to quickly iterate, validate ideas, and refine the app experience.

1️⃣ Research & Benchmark

  • Conducted a competitive analysis to identify best practices.

  • Mapped user flows using Whimsical to ensure a seamless experience.

2️⃣ Wireframing & UI Design

  • Created low-fidelity wireframes on paper before transitioning to digital mockups.

  • Developed a design system to ensure consistency and scalability.

  • Designed key screens in Adobe XD, incorporating clear pricing, gamified testing, and reassuring UI elements.

3️⃣ Prototyping & Development Support

  • Built an interactive prototype to validate user interactions.

  • Collaborated closely with the developer to fine-tune micro-interactions and animations for a playful experience.

  • Ensured design-to-development consistency throughout the Swift development phase.

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